Store Policy
Because We Care
At Untamed Elements, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping Policy
Once your order is fulfilled, we will send you a confirmation email with tracking information. You will be able to track your package directly on the website of the carrier. We will make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address for USPS.
Incorrect addresses or failed delivery attempts are not the responsibility of the company. Shipping cost covers priority flat-rate with USPS. That provides you with tracking and delivery for 2 to 4 business days.
Returns and Refunds
Shipping and handling fees are non-refundable. We do not allow returns as we cannot resale items after it leaves our facility.Email us with any issues you may have so we can work through it together.
Made-to-Order Products
Our Policy
We have a 7-14 business day order processing timeline. There is an increased time frame for Holidays and end-of-week orders.
Privacy Policy
Trust Us with Your Information
We have a secured site linked with Square for all order processing. We keep all records of personal information and financial data private. We do not share any information with any third-party organizations.